Medical & Dental Debt Collection Agency | Fast Recovery, No Upfront Fees

In the healthcare industry, early intervention is the difference between getting paid and writing off revenue.

Why speed matters: The financial situation of patients can deteriorate quickly as other bills pile up. You have a “golden window” of 3-6 months to recover money before a patient loses the ability to pay or files for bankruptcy.

We are a leader in medical debt collections, serving hundreds of medical and dental practices across the USA. Whether you have self-pay patients or complex insurance disputes, our team handles the nuances of healthcare recovery with precision.

Why Choose Collect911?

We don’t just collect money; we protect your practice’s reputation.

• Medical & Dental Specialists: We understand insurance EOIs, co-pays, and deductibles.

• Diplomatic Approach: We treat your patients with respect, preserving the doctor-patient relationship.

• Full Compliance: 100% HIPAA, TCPA, and FDCPA compliant. Your data security is our top priority.

• Bilingual Team: English and Spanish-speaking collectors to remove communication barriers.

• A dedicated team of All-American debt collectors, who specialize in collecting medical debt only.
• Highly rated ( Google rating 4.85 out of 5 stars. BBA rating: A+), as of October 2024.

Included with Our Service (No Extra Cost):

• ✅ Free “Change of Address” Check: We find patients who have moved.

• ✅ Free Bankruptcy Screening: We stop wasting time on uncollectible accounts.

• ✅ Free Litigious Patient Check: We flag patients with a history of suing doctors.

• ✅ Credit Bureau Reporting: (For eligible accounts subject to current regulations).

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The Cost of Waiting: Why You Must Act Now

1. Urgency is Leverage
The probability of collecting a medical debt drops drastically over time.

• Day 1–30: If demand is raised now, the probability of recovery is nearly 90%.

• Month 6: The chance falls to about 50% and keeps plummeting.

• The Solution: Flat-fee services are extremely cost-effective compared to engaging your own staff to chase these aging accounts.

2. The “Diplomatic” Pressure System
We use a proven multi-step system to recover funds without aggressive tactics that scare patients away.

• Step 1 (The Reminder Phase):
  A series of 5 calls/letters go out in your practice’s name. It’s gentle and looks like an internal follow-up.

• Step 2 (The Agency Phase):
  If they ignore Step 1, we send 5 more letters under the Collect911 agency header. This escalation often triggers immediate payment.

  • Result: Patients typically pay directly to your office. You keep 100% of the recovered funds.

• Step 3 (Intensive Collections):
  If a patient still hasn’t paid, we transfer the account to our Intensive Collections team (Call Center). This is a contingency service—we only get paid if we collect.

The Psychology of Payment

“No one likes to pay for services.” It is a hard truth: People pay cash for groceries or cars because they get a physical product. After medical treatment, a patient walks away with “nothing” tangible. As time passes, their willingness to pay for that service drops to zero.

You need a third party to change the dynamic.

The Collect911 Difference

Many agencies try to push you directly into expensive “Contingency” services (taking 40-50%) even if your debt is fresh. This is a bad deal for you.

We do it differently:

1. Transparency: We don’t charge extra for address scrubs or bankruptcy checks.

2. Savings: We encourage you to use our Low-Cost Fixed Fee service (Step 1 & 2) first. This saves you 30% – 40% in lost revenue compared to standard agencies.

3. Flexibility: Unused accounts never expire. You use them when you need them.

We are Medical Collection Experts Serving Doctors and Hospitals Nationwide: Contact us

Serving thousands of medical practices. References available on request.