The collection agency that makes data transfer from Patterson-Eaglesoft seamless. Stop wasting time manually typing patient data and start recovering revenue with our Eaglesoft-ready portal.
Why Eaglesoft Users Choose Collect911:
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Pre-Mapped for You: Our portal is built to read standard Eaglesoft reports. No reformatting columns or deleting headers required.
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$15 Flat-Fee Pricing: Submit accounts for a low fixed cost. You keep 100% of the recovered funds.
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Hidden Utility Support: We are experts in the Eaglesoft “Collections Extract Manager”—a powerful tool most offices don’t even know they have.
Based in Virginia Beach, Collect911 serves dental practices across all 50 states. We combine specific dental industry knowledge (understanding implants, co-pays, and perio-maintenance billing) with a diplomatic approach that protects your practice’s Google reviews.
Streamlined Transfer: No Data Entry Required
While Eaglesoft does not offer an open API for third-party collections, we have built the next best thing: a Custom Import Tool specifically for Patterson users.
Two Simple Ways to Submit Accounts:
1. The “Extract Manager” Method (Recommended) Did you know Eaglesoft has a built-in “Collections Extract” utility? Most agencies don’t.
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We provide a simple 1-page guide on how to activate this hidden feature.
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It generates a perfect batch file of all past-due accounts in seconds, which you simply drag-and-drop into our secure portal.
2. The “Report” Method If you prefer standard reporting, simply run your “Account Receivable by Responsible Party” report, save it as a CSV/Excel file, and upload it.
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Zero Formatting: Our system identifies the columns automatically. You don’t need to be an Excel wizard.
Pricing Designed for Dentists
We offer flexible options to fit your revenue cycle:
Option 1: Fixed-Fee Service (Pre-Collect)
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Cost: $15.00 per account.
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What You Get: A systematic campaign of 5 diplomatic letters and professional phone calls sent in your name.
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The Benefit: Patients pay you directly. If we recover a $2,000 implant balance, you keep all $2,000. You only paid $15.
Option 2: Contingency Service
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Best for: Accounts over 120 days or patients who have “ghosted” you.
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Cost: We charge a percentage only if we collect. No Recovery, No Fee.
Why “One-Way” Transfer Protects You
Unlike some systems that try to force data back into your software, we utilize a secure One-Way Transfer (You -> Us).
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Ledger Integrity: You remain in full control of your financial data. We recover the funds, and you post the payments in Eaglesoft just like a standard patient payment.
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Reporting Accuracy: This ensures your “End of Day” reports and “Production vs. Collection” numbers always match your bank deposits perfectly, with no third-party glitches.
Protecting Your Reputation
Dental collections is different from medical. We know that a patient you send to collections today might be a patient you want to treat again in 6 months.
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Soft Approach: Our letters are firm but polite, framed as “audits” or “reminders” to preserve the relationship.
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HIPAA Compliant: All file transfers are encrypted and secure.
Ready to Recover Your Production?
Don’t let uncollected treatment plans hurt your practice’s profitability. Use the agency that understands your software.